@import url('https://fonts.googleapis.com/css2?family=Fraunces:ital,opsz,wght@0,9..144,500;0,9..144,600;1,9..144,500&family=IBM+Plex+Sans:wght@400;500;600&family=IBM+Plex+Mono:wght@400;500&display=swap');

.pengaduan-section {
    padding: 60px 0;
    font-family: 'Rubik', sans-serif;
  font-optical-sizing: auto;
  font-weight: bolder;
  font-style: normal;
  background-color: #fbfaf8;
  }
  .pengaduan-card {
    background: #fff;
    border-radius: 8px;
    box-shadow: 0 5px 25px rgba(0,0,0,0.08);
    padding: 40px;
    max-width: 800px;
    margin: 0 auto;
  }
  .pengaduan-card h2 {
    font-weight: 700;
    color: #222;
    margin-bottom: 6px;
  }
  .pengaduan-card h2::after {
    content: "";
    display: block;
    width: 60px;
    height: 3px;
    background: #18d26e;
    margin-top: 10px;
  }
  .pengaduan-card p.subtitle {
    color: #777;
    margin-bottom: 30px;
    margin-top: 20px;
    font-weight: normal;
  }
  .form-label {
    font-weight: 600;
    color: #333;
    font-size: 14px;
  }
  .form-control, .form-select {
    border-radius: 6px;
    border: 1px solid #ddd;
    padding: 10px 14px;
    font-size: 14px;
  }
  .form-control:focus, .form-select:focus {
    border-color: #18d26e;
    box-shadow: 0 0 0 3px rgba(24,210,110,0.15);
  }
  .btn-submit-pengaduan {
    background: #18d26e;
    border: none;
    color: #fff;
    font-weight: 600;
    padding: 12px 36px;
    border-radius: 6px;
    transition: 0.3s;
  }
  .btn-submit-pengaduan:hover {
    background: #14b862;
    color: #fff;
  }
  .form-note {
    font-size: 12px;
    color: #999;
    margin-top: 4px;
  }
  .alert-pengaduan-error {
    background: #fdecea;
    border: 1px solid #f5c2c0;
    color: #a5231b;
    padding: 15px 20px;
    border-radius: 6px;
    margin-bottom: 25px;
    font-size: 14px;
  }

  hr {
  border: none;               
  border-top: 1px dotted red !important; 
  height: 0;                 
}

.sukses-section {
    padding: 80px 0;
    text-align: center;
    font-family: 'Rubik', sans-serif;
  }
  .sukses-icon {
    width: 80px;
    height: 80px;
    border-radius: 50%;
    background: #e9fbf1;
    color: #18d26e;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 40px;
    margin: 0 auto 20px;
  }
  .sukses-box {
    max-width: 550px;
    margin: 0 auto;
    background: #fff;
    border-radius: 8px;
    box-shadow: 0 5px 25px rgba(0,0,0,0.08);
    padding: 50px 40px;
  }
  .nomor-register {
    display: inline-block;
    background: #f1fdf6;
    border: 1px dashed #18d26e;
    color: #14b862;
    font-weight: 700;
    font-size: 20px;
    padding: 10px 25px;
    border-radius: 6px;
    margin: 20px 0;
    letter-spacing: 1px;
  }
  .btn-kembali {
    background: #18d26e;
    color: #fff;
    padding: 10px 30px;
    border-radius: 6px;
    text-decoration: none;
    font-weight: 600;
    display: inline-block;
    margin-top: 20px;
  }
  .btn-kembali:hover {
    background: #14b862;
    color: #fff;
  }
  .btn-lacak-sekunder {
    background: #fff;
    color: #18d26e;
    border: 1px solid #18d26e;
    padding: 10px 30px;
    border-radius: 6px;
    text-decoration: none;
    font-weight: 600;
    display: inline-block;
    margin-top: 20px;
    margin-left: 10px;
  }
  .btn-lacak-sekunder:hover {
    background: #f1fdf6;
    color: #18d26e;
  }
a {
  text-decoration: none;
}

.lacak-section { padding: 60px 0; font-family: 'Rubik', sans-serif; }
  .lacak-card {
    background: #fff;
    border-radius: 8px;
    box-shadow: 0 5px 25px rgba(0,0,0,0.08);
    padding: 40px;
    max-width: 750px;
    margin: 0 auto 30px;
  }
  .lacak-card h2 { font-weight: 700; color: #222; margin-bottom: 6px; }
  .lacak-card h2::after { content: ""; display: block; width: 60px; height: 3px; background: #18d26e; margin-top: 10px; }
  .lacak-card p.subtitle { color: #777; margin: 18px 0 25px; }
  .form-control { border-radius: 6px; border: 1px solid #ddd; padding: 10px 14px; font-size: 14px; }
  .form-control:focus { border-color: #18d26e; box-shadow: 0 0 0 3px rgba(24,210,110,0.15); }
  .btn-lacak { background: #18d26e; border: none; color: #fff; font-weight: 600; padding: 11px 34px; border-radius: 6px; }
  .btn-lacak:hover { background: #14b862; color: #fff; }
  .alert-lacak-error { background: #fdecea; border: 1px solid #f5c2c0; color: #a5231b; padding: 14px 18px; border-radius: 6px; margin-bottom: 20px; font-size: 14px; }

  .hasil-card { max-width: 750px; margin: 0 auto; }
  .status-besar {
    text-align: center;
    padding: 25px;
    border-radius: 8px;
    margin-bottom: 25px;
  }
  .status-besar.berjalan { background: #eef2ff; color: #4338ca; }
  .status-besar.sukses   { background: #e9fbf1; color: #14b862; }
  .status-besar.gagal    { background: #fdecea; color: #a5231b; }
  .status-besar .nomor { font-size: 13px; letter-spacing: 1px; opacity: 0.8; }
  .status-besar .label { font-size: 22px; font-weight: 700; margin-top: 4px; }

  .info-mini-label { font-size: 12px; color: #888; }
  .info-mini-value { font-size: 14px; color: #222; margin-bottom: 12px; }

  .timeline-publik { position: relative; padding-left: 0; list-style: none; margin-top: 10px; }
  .timeline-publik::before { content:''; position:absolute; left:15px; top:6px; bottom:6px; width:2px; background:#e5e9f0; }
  .timeline-publik li { position: relative; padding-left: 44px; padding-bottom: 22px; }
  .timeline-publik li:last-child { padding-bottom: 0; }
  .timeline-publik .titik {
    position: absolute; left: 0; top: 0; width: 32px; height: 32px; border-radius: 50%;
    background: #18d26e; color: #fff; display: flex; align-items: center; justify-content: center; font-size: 14px;
  }
  .timeline-publik .waktu { font-size: 11px; color: #999; }
  .timeline-publik .ket { font-size: 13.5px; color: #333; }

  /* ---------------- Hero ---------------- */
:root {
  --ink: #12192B;
  --ink-soft: #1C2740;
  --paper: #F3F0E6;
  --paper-raised: #FBF9F3;
  --gold: #C08829;
  --gold-soft: #E4C889;
  --teal: #2F6B5E;
  --line: #DCD5C2;
  --text-dark: #1B2430;
  --text-muted: #5B6472;
  --text-onink: #ECE7DA;
  --text-muted-onink: #97A0B2;
  --font-display: 'Fraunces', serif;
  --font-body: 'IBM Plex Sans', system-ui, sans-serif;
  --font-mono: 'IBM Plex Mono', ui-monospace, monospace;
}

.hero {
  
  color: var(--text-onink);
  padding: 0px 0 0px;
  position: relative;
  overflow: hidden;
  border: 0px solid red;
}

.hero .container {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 10px;
  align-items: center;
}

.hero .eyebrow {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--gold-soft);
  margin-bottom: 18px;
  display: block;
}

.hero h1 {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 44px;
  line-height: 1.15;
  margin: 0 0 22px;
  max-width: 15ch;
}

.hero h1 em {
  font-style: italic;
  font-weight: 500;
  color: var(--gold-soft);
}

.hero p.lede {
  font-size: 20px;
  border-radius: 6px;
  padding: 10px;
  color: #fff;
  max-width: 44ch;
  margin: 0 0 32px;
  background-color: color-mix(in srgb, var(--ink-soft) 70%, transparent);
  font-family: var(--font-display);
}

.hero .cta-row { display: flex; gap: 14px; flex-wrap: wrap; }

.signature {
  position: relative;
  aspect-ratio: 1 / 1;
}

.signature svg { width: 100%; height: 100%; }

.sig-line {
  fill: none;
  stroke: var(--gold);
  stroke-width: 1.6;
  stroke-linecap: round;
  stroke-dasharray: 300;
  stroke-dashoffset: 300;
  opacity: 0.85;
  animation: draw 1.4s ease-out forwards;
}

.sig-line:nth-child(2) { animation-delay: 0.15s; }
.sig-line:nth-child(3) { animation-delay: 0.3s; }
.sig-line:nth-child(4) { animation-delay: 0.45s; }

@keyframes draw {
  to { stroke-dashoffset: 0; }
}

.sig-node {
  fill: var(--ink-soft);
  stroke: var(--gold-soft);
  stroke-width: 1.2;
}

.sig-center {
  fill: var(--gold);
  stroke: var(--ink-soft);
  stroke-width: 2;
}

.sig-grm-title {
  font-family: var(--font-mono);
  font-weight: 700;
  font-size: 17px;
  letter-spacing: 0.04em;
  fill: var(--ink);
  text-anchor: middle;
}

.sig-grm-sub {
  font-family: var(--font-mono);
  font-size: 7.5px;
  letter-spacing: 0.02em;
  fill: var(--ink);
  opacity: 0.75;
  text-anchor: middle;
}

.sig-icon {
  position: absolute;
  transform: translate(-50%, -50%);
  font-size: 19px;
  color: var(--gold-soft);
  pointer-events: none;
}

@media (max-width: 860px) {
  .sig-icon { font-size: 14px; }
}

.sig-label {
  font-family: var(--font-mono);
  font-size: 9px;
  fill: var(--text-muted-onink);
  text-anchor: middle;
}

/* ---------------- Channels grid ---------------- */

.channels-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 18px;
}

.channel-card {
  background: var(--paper-raised);
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 26px 22px;
  transition: border-color 0.2s, transform 0.2s;
}

.channel-card:hover { border-color: var(--gold); transform: translateY(-3px); }

.channel-icon {
  width: 40px;
  height: 40px;
  border-radius: 8px;
  background: var(--ink);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 18px;
}

.channel-icon i.bi { font-size: 19px; color: var(--gold-soft); }

.channel-card h3 {
  font-family: var(--font-display);
  font-size: 18px;
  font-weight: 600;
  margin: 0 0 8px;
  color: var(--ink);
}

.channel-card p {
  font-size: 13.5px;
  color: var(--text-muted);
  margin: 0 0 16px;
}

.channel-contact {
  display: block;
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--teal);
  background: #E9F1EE;
  border-radius: 3px;
  padding: 8px 10px;
  word-break: break-word;
  text-decoration: none;
}

.channel-contact:hover { background: #DCEAE5; }

.channel-note {
  font-size: 11.5px;
  color: var(--text-muted);
  margin-top: 10px;
  display: block;
}

/* ---------------- Section shells ---------------- */

section { padding: 10px 0 20px; }

.section-head { max-width: 60ch; margin: 0 0 48px; }

.section-head .eyebrow {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--teal);
  display: block;
  margin-bottom: 10px;
}

.section-head h2 {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 30px;
  margin: 0 0 14px;
  color: var(--ink);
}

.section-head p {
  color: var(--text-muted);
  font-size: 15.5px;
  margin: 0;
}

/* ---------------- Responsive ---------------- */

@media (max-width: 860px) {
  .hero .container { grid-template-columns: 1fr; }
  .hero { padding: 110px 0 60px; text-align: left; }
  .signature { max-width: 260px; margin-top: 20px; }
  .hero h1 { font-size: 34px; }
  .channels-grid { grid-template-columns: repeat(2, 1fr); }
  .timeline { grid-template-columns: 1fr; gap: 22px; }
  .tips-grid { grid-template-columns: 1fr; }
}

@media (max-width: 520px) {
  .channels-grid { grid-template-columns: 1fr; }
  .site-nav nav a { margin-left: 14px; }
  .hero h1 { font-size: 28px; }
}

:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}